Reception & Admin Worker Flexible NEW

We are 4 Day Week employer

Purpose of the role

Operating from our flagship hub in the centre of Truro, Brook Sexual Health Cornwall is now the main provider of integrated sexual health services across the county. Committed to provide a modern and innovative service, we continue to extend our expert clinical provision to reach smaller communities and, with our partner organisation SH:24, have transformed Cornwall’s digital offer with accessible online services, to complement our face-to-face clinical provision.

Could you be the friendly and professional first point of contact for clients and visitors to our clinics? Based predominantly in Pool or Truro you will also cover Newquay on occasion, bringing your excellent communication skills and strong administrative experience from a busy reception environment.  There is some evening and weekend working.

Essential criteria

• Previous receptionist or administrative experience
• Experience of managing and writing correspondence
• Experience of word processing and inputting and retrieving information from a computer system
• GCSEs or equivalent in English Language and Maths

To learn more about the role and person specification please read the attached ‘role specification’ which can be found on the application form.

About the role:

• Hours: Part time 30 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Fixed contract (Maternity cover from 01/09/2026 until 31/08/2027 or earlier if the substantive post holder returns)
• Location: Cornwall (Truro/ Pool based)
• Salary: £26,227.5 per annum
• Closing date: 11/08/2026
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and well-being charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgemental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
• Sick pay (from 3 up to 12 weeks fully paid)
• Flexible working
• Gratitude scheme
• Assisted purchase scheme
• Cycle to Work up to £1k
• Employee Assistance Programme (EAP)
• Long service awards
• Maternity and paternity pay
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities
• Coaching

Please note – this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.