Marketing & Recruitment Executive Flexible Four Day Week

Job Overview

We are seeking a self-starter to join our small but perfectly formed team on a part time to full time basis to support in all aspects of the business. The role will be highly varied and see you supporting our marketing efforts, recruiting and managing research participants, and getting involved in user research. This role is highly flexible and primarily based from home with some face-to-face meetings required once Covid is over.

About Web Usability

We are a small user experience (UX) agency based in Chippenham, Wiltshire. We work with a wide variety of public and private sector organisations to help them understand the needs of their users and develop digital services that meet these needs. We do this in a number of ways but principally by conducting one-to-one interviews with members of the public, where we watch them using a website in order to identify areas for improvement. Being a small business, everyone gets involved in everything and we are looking for someone who is willing to get stuck in and grow this new and exciting role.

Responsibilities and Duties

Marketing support

• Manage and develop our social media channels
• Content creation for our website and social media, including blog writing
• Development and execution of email campaigns
• Stay on top of new trends and developments in the UX world

Tester recruitment and management:

• Recruitment of research participants from our database, social media and other online and offline sources as required
• Management of research participants including scheduling of sessions, session reminders and payment of incentives
• Management of our tester database, ensuring it is kept up to date and well stocked with potential new participants

This is a new role that can grow to suit the successful recruit. Above are the core responsibilities, however, there is also the opportunity to get involved in conducting UX testing, managing projects and analysing research outcomes.

Skills and experience

Essential

• Educated to degree level or similar life experience
• Strong people skills – we spend a lot of time talking to people, be it clients or research participants, so we need someone who is personable and confident talking to a wide range of different types of people
• Good copywriting skills – we need someone who can write engaging content that will appeal to our customers
• Plenty of initiative – there will be no micromanagement in this role and we expect our staff to be able to come to us with solutions rather than problems
• Good IT skills – we will provide training in the specific requirements of the role but need someone who is comfortable with the digital world
• Experience of running social media campaigns, both paid and organic (especially Linkedin and Facebook)
• Someone who works well in a small team
• Someone who is happy working from home primarily

Nice to have

• An interest in how people interact with technology and digital user experience

Salary and benefits

• £20,000-£30,000p.a depending on experience and hours agreed
• 23-30 hours per week (how these are split will be discussed with the applicant)
• 10-20 days paid holiday + Bank Holidays & time off between Christmas and New Year
• 5% contributory pension
• Health insurance
• Flexible working hours

This position can be either home based or based from our office in Chippenham, Wiltshire. The successful applicant will be required to attend at least one face-to-face team meeting a week at our office, and possibly more (once government guidelines allow). The successful applicant will be provided a remote working set up including a laptop.

The closing date for this application is Friday 16th April (if we receive lots of applications we may close this sooner so please apply ASAP).

We hope the successful applicant will be able to start from Monday 3rd May.

How to apply

If you are interested in applying for this position, please get in touch with Lucy Collins by emailing lucy@webusability.co.uk.

Please include a copy of your CV and a covering letter describe why you think you are right for this role.