VOX Coaching: Office Manager
About VOX Coaching
VOX is an established and respected communication skills training company with an extensive roster of clients in the university, business and public sectors (including government departments). We design and deliver intelligent, imaginative and practical training that makes a lasting difference to the performance and prospects of individuals and organisations.
VOX currently has a small, permanent administrative staff of four. We have a number of highly experienced coaches, most of whom have a professional background in drama. All work for VOX on a freelance basis delivering courses. For accountancy, IT support and graphic design, VOX draws on the talents of an established pool of freelance specialists.
The company is small and successful with an established online presence consolidating demand in a competitive environment. Its strength lies in the provision of high-quality training that is tailored to clients’ needs; in systematic client relationship management; and in operational efficiency.
Its friendly, approachable and professional style with clients is echoed by the positive atmosphere of the VOX staff, managing the booking process from initial enquiry through to logistics, delivery and aftercare. The company is based in Clifton, Bristol, but operates across the UK and sometimes further afield.
We are seeking a new capable team member to help manage the day-to-day elements of the business – logistics, client liaison and aftercare. Each course for each client is different and the bespoke nature of our work is what makes us stand out from the competition. The Office Manager will be responsible for client liaison ensuring excellent customer service and with the ability to work under pressure in a busy time sensitive environment.
The ideal candidate will be one with a strong appetite to learn, the flexibility and openness to try new tasks & projects, and the creativity and imagination to research and suggest new ideas. A problem-solving, can-do attitude along with the ability to manage multiple activities simultaneously is essential to fit into the office’s positive working culture and become an integral part of the business.
Job Title: Office Manager
Main job purpose:
Location – Clifton, Bristol
Responsible to – Pete Bailie, VOX Director
Relationships / contacts – Director, coaches, Company Manager, Finance Manager
Please email Sam Perkins, Company Manager on firstname.lastname@example.org with a brief expression of interest and a copy of your CV. Shortlisted candidates will have an initial brief video meeting in advance of a longer interview. There will also be the opportunity for a practical taster session at the VOX office.
Specific tasks & responsibilities:
Experience, skills, knowledge
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