Information and Support Officer – South East Wales
This is a fixed term job share contract up to Monday 3 October 2022.
Please note this role will require a standard Disclosure check (as the role will involve one-to-one contact with vulnerable adults).
There are around 130,000 people in the UK with Multiple Sclerosis (MS); and over 5,500 of them live in Wales. The MS Society’s ultimate goal is to find a cure, and rid the world of a condition which can devastate those affected by it.
Until then, we fulfil the needs of our community by putting people affected by MS at the centre of everything we do. We campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our work is rooted in what people affected by MS have told us is most important to them. To accomplish this, we work very closely with our enthusiastic and committed volunteers, many of whom have MS.
Volunteers are absolutely essential and key to ensuring the creation, success and continuation of our grassroots development and support projects.
One of our positive new developments is our ‘Pontio’ (To Bridge) project, which we’ve been awarded funding from the National Lottery Community Fund in Wales’ People and Places grant.
Our Pontio team champion the lives, families and carers of people living with MS in Wales and ensure that they have access to the support they require, at the time of their choice, delivered in a way that best suits their individual needs.
A unique opportunity has arisen within the team, for an Information and Support Officer to join us as part of a job share. This challenging but very satisfying role will see you working with and supporting vulnerable people with MS, in the communities of South East Wales.
Many service users will be recently diagnosed, or struggling to live with their condition. You’ll need an emotionally intelligent approach to your work, and have experience of providing bespoke information and advice; both 1:1 and through digital workshops.
You’ll also be required to support beneficiaries of the project with their financial support and heath care packages; and advocate on their behalf when challenging DWP assessments and decisions. Our project staff have already changed people’s lives for the better; and now you can help us maintain this vital service.
We’re looking for you to work 17.5 hours per week as part of a job share (full days on Mondays and Tuesdays and half-days on Wednesdays) and is initially a fixed term contract up to Monday 3 October 2022.
We offer 27 days annual leave (pro-rata and excluding bank holidays), travel loan and various other benefits such as supported developmental opportunities.
How to apply
Please visit our website here for more information: https://www.mssociety.org.uk/what-we-do/latest-jobs/search-our-jobs/information-and-support-officer-south-east-wales
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