Furniture And Homeware Sales Assistant Four Day Week

Furniture And Homeware Sales Assistant (Weekend included)

We are Mad Atelier, an interior design, art and lifestyle store located in Lower Clapton, Hackney. We curate an eclectic mix of furniture and objects by recognised designers, established manufacturers as well as emerging talents. We have an exciting new position at Mad Atelier. We are looking for a part time Sales Assistant for 4 days per week including weekends. The ideal candidate will be an efficient and well organised multi-tasker and must have experience in a retail environment and ideally within the furniture and homeware field. We are looking for a team player happy to roll up their sleeves, with a very high attention to detail and the ability to self-manage and organise.

•  Managing customer enquiries both in-store and online via email and phone
• Front of house, ensuring a smooth transaction with taking payments at the counter
• Overseeing the main info email, organising labels according to the subject of each email received in the inbox
• Maintaining website (uploading new products & updating existing products with the relevant information such as prices)
• Checking inventory levels both online and in the stock room
• Maintaining the showroom’s environment ensuring displays are attractive, clean and the prices displayed are correct
• Installing and mounting small furniture and lighting in the showroom (minor drilling and painting work is required, you need to be confident with using tools)
• Receiving and checking deliveries of goods and organising them in the stockroom
• Preparing orders for shipping
• Scheduling and maintaining social media channels (Instagram, Facebook, Pinterest)
• Updating Google My Business
• Updating our contact list on a weekly basis

Monitoring the stock levels of our wine range and the display of the wine kiosk

Skills and Experience:

• An enthusiasm for Mediterranean style interiors as well as contemporary design
• Exceptional customer service skills
• Strong initiative and being able to multi-tasking
• Proven track record of sales excellence within a team
• Strong organisational and administrative skills, with attention to detail and accuracy
• Flexibility in working on a specified rota including weekends
• At minimum: middleweight industry retail experience is required, (experience in furniture & homeware oriented environment is a big advantage)
• Strong visual merchandising skills
• Confident in working with MacOS
• Proficient skills in Adobe Creative Suit (mainly InDesign, Photoshop and Illustrator)
• SketchUp knowledge is welcome
• Microsoft Office (Word and Excel)
• Familiar with Shopify (e-commerce software)
• Familiar with Klaviyo (newsletter editor)
• Familiar with Slack
• Good knowledge of Social Media (Facebook & Instagram) and being familiar with Later (Social media planer)
• Excellent English skills both spoken and written