Information, Advice & Administration Officer Flexible

Information, Advice and Administration Officer

Service: Cumbria’s: 0-19 Child and Family Support Service

Grade: Grade 1 Point 6-10

Salary: £17,555-£19,471 (pro-rata for part time post)

Location: Copeland

Hours: 37 hours per week (full–time), 18.5 hours per week (part–time) considered

Locations: Copeland (Although bases as per above you may at times be asked to travel to any site  within the Copeland district)

Responsible to: Child and Family Coordinator

Family Action are delighted to have been awarded the 0-19 Child and Family Support Service in  Allerdale, Barrow, Carlisle and Copeland areas of Cumbria, which was launched on January 1st,  2020.

We are excited to contribute to the shared aspirations and ambitions for Cumbria to be ‘a great  place to grow up and for children and young people to have the opportunity to become everything  they want to be’ (Children and Young People’s Plan 2019 – 2022)

The service will provide practical and emotional support to children, young people and their families,  through a mixed programme of home visiting, support groups and structured learning sessions.  Using restorative practice, the service will embed a strengths-based approach, engaging and  enabling children, young people and families to achieve their goals at an early stage of need and  within a three-tier delivery model.

This is an opportunity for the right person to make a real difference in the lives of children and young  people and their families by providing:

•  Advice, information and support to help them to navigate the challenges and achieve  positive outcomes.
•  Providing a warm and welcoming front of house service to all our service users and visitors
•  Providing efficient and knowledgeable signposting advice/brief inter ventions to children,  young people and their families
•  Publicising and Marketing Materials
•  First rate administration to meet the needs of the service.

We are forward looking, ambitious and committed to continuous improvement. We are a people  focused, can-do organisation, which strives for excellence in all we do and operate with mutual  respect. If you share these values and behaviours and have the relevant experience, we would like  to hear from you.

Our Values:

People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.

If you can relate to these and have the necessary skills and attitude, we can offer you:

•  A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and ongoing quality training
• The opportunity to become part of Family Action initiatives
• Flexible working hours
• Managed workloads with regular supportive and reflective supervision

For an application pack and further information, including the benefits we offer, please visit  www.family-action.org.uk/workingwithus.

Closing date: Rolling

Interview date: TBC

Family Action offers good working conditions, a comprehensive training programme and final  salary pension scheme. We welcome applications from all sections of the community.  “We reserve the right to close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as early as possible.”