The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone. Find out more.
The Head of Service Delivery is a strategically important post in the organisation with lead responsibility for overseeing service delivery for the UK’s only national cleft lip and palate support charity. The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that our service delivery is of the highest standard and that the patient voice is always a high priority.
The post holder also has responsibility for the direct line management of the Engagement and Services team, a team of five who deliver services for parents, families, young people and adults and a range of engagement and advocacy programs.
For full details, please see the Recruitment Pack linked below.
Please complete the Application Form linked in the Recruitment Pack below. For safeguarding reasons, we are not able to accept CVs.
Applications Close: Thursday 7th December at 5pm
First Stage Interviews: Friday 15th December
Second Stage Interviews: Tuesday 19th December
Start Date: ASAP
Please note we reserve the right to close applications early if we receive a high volume of quality applications.
Get in touch using the below details if you have any issues completing the application form or would like to receive it in a different format.
Contact Chief Executive Claire Cunniffe at firstname.lastname@example.org if you have any questions about the role or the application process.
We request that no recruitment agencies contact us regarding this listing.
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