Employer Engagement Manager Remote

ABOUT THE ROLE

We are looking for an Employer Engagement Manager to support London team as a priority, but we are open to applications from individuals from any of our regions: London, Birmingham, Manchester and Leeds. This role will initially be remote working, while government guidelines advise working from home.

You will support the team in sourcing employers for our programmes, and managing and growing those relationships. Reporting to the Programme & Partnerships Director, and funded in part by support received from the European Social Fund, this is a role that would suit someone who is passionate about the cause and able to inspire the same passion in employers. It will also involve extensive research and outreach, so it’s a great opportunity to build a wealth of knowledge on local businesses within Greater London.

ABOUT YOU

Here are the core attributes we think you’ll need to succeed in the role:

• Resourceful – you think creatively when it comes to sourcing employers, you know how to get your foot in the door.
• Passionate about the cause – you have a demonstrated interest and motivation to support those from a disadvantaged background.
• Charismatic leader – employers are motivated by your energy and passion and want to commit to your cause. When there are challenges, you are able to turn things around and achieve a win-win solution.
• Commercial – you can work to targets and close deals, and track your progress along the way.
• Methodical – you can build a pipeline across multiple programmes / cohorts / industries. You know how to structure your time across outreach and account management.
• Self-motivated and proactive – you will have targets to reach and a mission to achieve. You will generate ideas and look to make business improvements. You will organise your workflows to get the best results, collaborating with others and leading projects where necessary.

ABOUT GENERATION

Generation’s mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible.

We are a UK registered charity, founded by McKinsey and company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.

Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed over 30,000 people into roles (many of whom have suffered some form of adversity), working with over 2,000 employer partners to date across 10 countries and 26 professions.

Generation UK&I is currently running training to employment programs in London, Manchester and the West Midlands. Recent funding wins mean we are also expanding operations to Dublin and Leeds. We run a range of tech programmes with partners including Amazon Web Services, Whitehat and Infinity Works, as well as programmes supporting people into healthcare and customer service roles.

In 2020, the coronavirus pandemic has transformed the employment landscape beyond recognition, with young people (the majority of the people we help) being the hardest hit. At the same time, the Black Lives Matter movement has rightfully brought issues of social injustice and racism to the top of every agenda.

By joining Generation UK&I now, you will become part of an organisation which is determined to play its part in addressing both of these challenges for people in the UK and Ireland over the coming months and years.

Requirements

RESPONSIBILITIES

There are four main areas of responsibility:

1. Sourcing Employers & Securing Vacancies

• Build a pipeline of local employers and key contacts – predominantly within the technology sector, but also supporting our other core sectors : healthcare, customer service.
• Call and meet with prospective employers, securing their commitment to recruit graduates from Generation programmes on a “fee per hire” basis. Ensure there are sufficient vacancies to support upcoming graduation of each cohort (in line with targets).
• Identify and reach out to other companies, authorities, CSR groups etc, who may be able to support or promote employer outreach.
• Build promotional collateral (e.g. videos, brochures etc) that will highlight the value of Generation to employers.
• Organise and run events, meetings and presentations that will inform and inspire prospective employers.
• Track and report on progress regularly, escalating issues and risks as they are identified.

2. Onboarding Employers

• Handle all commercials (contracts, invoices etc) for each new employer.
• Ensure employers understand Generation’s processes, terms, and timings.
• Establish and brief all relevant contacts within the employer organisation.
• Provide in-depth overviews of each new employer to internal teams, outlining any requirements or expectations.

3. Account Management & Growth

• Upon graduation of each cohort, manage employers to ensure there is a robust interview and feedback mechanism in place.
• Be the point of escalation for any issues the employer raises, or any issues the cohorts are experiencing with regards to interviews / placements.
• Design and implement employer engagement activities that will keep employers updated and enthusiastic about the programmes pre / during / post placements.
• Organise and collect employer feedback, case studies and interviews.
• Secure ongoing commitment from existing employers, in line with targets.

4. Contribute to the wider success and growth of Generation in the UK & globally

• Contribute to the ongoing development of employer sourcing, onboarding, and account management processes.
• Help develop Generation’s understanding of the needs and attributes of local employers, feeding this back to internal teams as appropriate.
• Contribute to the development of ROI frameworks, tools and data collection processes for existing and new job roles and oversee any necessary data collection process involving employers.

EXPERIENCE

We think you’ll need the following experience in order to succeed in the role:

• A strong sales background. The ability to communicate to a broad mix of stakeholders. If you have had some experience in building relationships with clients in a recruitment setting this is a bonus, but not essential.
• Managing senior stakeholder relationships. You will be connecting regularly with heads of departments.
• The ability to connect with and inspire young people. You will regularly connect with young jobseekers and support them to achieve their career goals.
• Exposure to working in a startup or entrepreneurial environment, as well as some evidence of having worked independently.
• Knowledge of local businesses and/or a network of contacts is a plus.

Benefits

A fair chance

Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.

We believe that the more diverse we are the better we become. More than just encouraging your application, we’re committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.

We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you.