Customer Success Executive Four Day Week

Customer Success Executive

We’re looking for an ambitious self-starter to join our team as a Customer Success Executive for both Modo25 and our technology platform, BOSCO™.

Using cutting edge data science, BOSCO™ takes basic inputs which collect data from trusted data partners and a list of competitors based on a retailer’s category. The machine learning then creates a portfolio of keywords that can make paid media channel budget recommendations.

Day-to-day, you will be working in our sales team to help nurture and grow relationships with existing and potential clients. You need to be a strong communicator and a people person at your core. You should also have a sales-led approach to your work to identify areas where you can upsell our services to our clients.

We don’t need you to have any specific experience for this role, we will provide full training on the job. Although, some background in agency and or client management would be beneficial.

Improvement and growth are the cornerstones of Modo25.  So, the ideal candidate will be:    

• A confident team player
• A proactive and ambitious self-starter
• Hands-on wherever necessary
• Always keen to learn more
• Eager to become an expert in an ever-changing

Team member benefits:

Work/life balance is incredibly important to us here at Modo25. We believe in working smarter, not harder. That’s why we all work a 4-day week, every week, on a full-time salary. Our team are also entitled to 23 days of annual leave a year (plus your extra one day a week off).

We have always believed in flexible working. So, whether you want to work from home, in the office or a bit of both – you have the freedom to choose. On top of all of that, we also offer a whole host of other fantastic benefits including health insurance, a discounted Apple Watch, discounted gym membership and retail/leisure savings. One more thing, we have an office dog, Roxy, so you must be comfortable with a little four-legged friend.

• 4-day week – we work smarter so that we can work a shorter week
• 23 days annual leave
• Fantastic benefits package that includes health insurance, a discounted Apple Watch, discounted gym membership and retail/leisure savings (e.g. free Caffe Nero coffee, Amazon Prime membership, free Vue tickets, retail vouchers)
• Flexible working
• Central Leeds office
• Cycle to work scheme
• Office dog (you need to feel comfortable in the company of  our well behaved office dog, Roxy)